Privacy policy
We respect your privacy. Below we explain who processes the personal data you submit through the forms on this website, for what purpose and what rights you have.
Template pending legal review
This text is a working template and must be approved by a lawyer before publication.
Data controller
The controller of your personal data is ESPIR TECH Michał Gromotowicz, Podkamionka 1A, 16-100 Sokółka, Poland, NIP (tax ID) 966 187 77 56, REGON 200414735.
For matters concerning personal data, write to biuro@ecobalers.com or call: +48 539 996 989.
What data we collect
We process the data you provide in the forms: full name, company name, e-mail address, phone number, country and town, the content of your message, and — in a service request or buy-back offer — machine details (manufacturer, model, serial number) and the photos you upload.
Providing data is voluntary but necessary for us to reply to your enquiry or handle your request.
Purposes and legal bases of processing
- replying to enquiries and preparing offers — steps you request before entering into a contract (Art. 6(1)(b) GDPR); other correspondence, including with business representatives — our legitimate interest in handling enquiries (Art. 6(1)(f) GDPR),
- handling service requests and equipment buy-back offers (Art. 6(1)(b) GDPR),
- protecting the forms against abuse and keeping the website secure — our legitimate interest (Art. 6(1)(f) GDPR),
- complying with legal obligations, e.g. accounting, if we enter into a contract (Art. 6(1)(c) GDPR).
Who we share data with
Data may be passed to IT service providers acting on our behalf (website hosting, e-mail, CRM system), solely under data processing agreements. We do not sell personal data.
If a provider processes data outside the European Economic Area, this takes place only on the basis of the mechanisms provided for in the GDPR.
How long we keep data
We keep form data for up to 24 months from our last contact. If we enter into a contract — for the period required by law. Data processed on the basis of consent — until consent is withdrawn.
Your rights
- access to your data and a copy of it,
- rectification, erasure or restriction of processing,
- data portability,
- objection to processing based on legitimate interest,
- withdrawal of consent at any time — without affecting the lawfulness of processing before withdrawal,
- a complaint to the supervisory authority — in Poland, the President of the Personal Data Protection Office (UODO).